Support

 

Zeptosens provides first class support to our customers across the globe. Our experienced team of specialists is dedicated to provide innovative concepts and solutions, value-added implementations, solution oriented training in-house and at customer's site. It delivers high quality maintenance and service to keep existing instrumentation at peak performance and extends applicability with a program of optional upgrades. Zeptosens’ customer support program is based on the following three foundations:


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Training

Zeptosens provides comprehensive training on our high throughput microarray systems for proteomics research, protein profiling and biomarker discovery. We continually update our customers to optimize their use of our latest technology and applications. Additionally, Zeptosens offers workshops to help the scientific community stay current on the latest microarray and applications technology and trends – please see our News and Events page for details.
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Technical and Applications Support

Zeptosens’ qualified and experienced customer support team is ready to answer any questions should they arise. Our cutting edge technology allows us to attract some of the most talented scientists in the world – take advantage of our expertise! We can be reached by phone or email for a rapid response to your questions, minimizing interruptions in your work flow.
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Technical Service and Maintenance

Zeptosens’ customers tell us they appreciate our timely and efficient service.  Our team of scientific specialists are highly trained, qualified and certified for the very best in worldwide service.